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Appeal Specialist - Child Care Services

Equus Workforce Solutions • San Antonio, TX, US • published 2026-10-18 14:19:40.878678

Description

**Company Description** We help job seekers and career changers prepare for and advance in careers with a focus on sustainable, high\-growth, high\-demand industries. Our committed and well\-trained workforce professionals deliver comprehensive workforce solutions at integrated career centers, sector\-focused centers and community, and partner sites. **Job Description** The Appeal Specialist is responsible for reviewing, investigating, and resolving appeals submitted by parents, guardians, or applicants regarding Child Care Services (CCS) eligibility determinations, benefit reductions, suspensions, terminations, co\-payment assessments, and other program\-related decisions. This position ensures appeals are processed fairly, consistently, and in compliance with applicable federal, state, and local regulations, contractual requirements, and established program procedures. The Appeal Specialist serves as a neutral and objective reviewer, conducting fact\-finding activities, evaluating eligibility documentation, interpreting Child Care Services policies, facilitating appeal hearings when required, and preparing written determinations. The role is critical to ensuring due process and m...

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