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Dealer Services Specialist II, Manheim Mississippi

Cox Automotive • Hattiesburg, MS, US • published 2026-10-04 01:41:21.066821

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Description

The Dealer Services Specialist serves as the primary point of contact for automotive dealers, providing exceptional customer service and support throughout the vehicle remarketing process. This position is responsible for building strong dealer relationships, assisting with auction and sales activities, resolving customer concerns, and ensuring a seamless experience for both buyers and sellers. **Key Responsibilities** * Develop and maintain strong relationships with assigned dealer accounts. * Serve as the main contact for dealer inquiries regarding vehicle sales, purchases, transportation, titles, arbitration, and account services. * Proactively contact dealers to increase participation and sales performance. * Provide support and guidance on auction platforms, online bidding tools, and company services. * Monitor dealer activity and identify opportunities to increase revenue and customer engagement. * Assist dealers with registration, account maintenance, and service\-related requests. * Resolve customer issues promptly and professionally while ensuring a positive customer experience. * Collaborate with internal departments including Operations, Titles, Arbitration, Transportati...


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