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Customer Service Specialist

None • Carmichael, CA, US • published 2026-09-25 21:51:46.161273

Description

At Top Rank Plumbing in Carmichael, CA, we believe that a smooth\-running operation starts with a dynamic and efficient dispatcher. We're looking for a **full\-time Customer Service Specialist** to join our team and play a vital role in keeping our service calls organized and on track. If you're a detail\-oriented problem\-solver with excellent communication skills and a passion for customer service, we want to hear from you. This position offers **competitive pay of $17\-$20 per hour** and **excellent benefits and perks** such as: * 401(k) * Company uniforms * Opportunities for growth * Flexibility **GET TO KNOW THIS DISPATCH ROLE** As a Customer Service Specialist, each shift begins with you managing the flow of incoming service calls, ensuring that each request is assigned to the right technician based on skills and location. You're the go\-to person for scheduling, dispatching, and maintaining the dispatch board, keeping everything running smoothly behind the scenes. You'll forecast the service workload, follow up on pending work, and keep customers updated on their service requests and billing. You'll also be managing maintenance agreements, processing purchase orders, and han...

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