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General Manager - Norton Road

Donatos Pizza • Columbus, OH, US • published 2026-10-06 01:33:33.871309

Description

***Every Piece is Important, and That Includes YOU!*** ********Position Summary – A Day in the Life** The General Manager (GM) is responsible for People Development, Operations Excellence, Sales Growth, Profit Growth, and our Customer’s experience (Hospitality). The role of the GM is to develop people and build prosperity. The GM is the leader in the restaurant, acting as a coach and providing a restaurant environment that is focused on integrity, honesty, and pride. The General Manager provides resources, training, and development, and utilizes a systematic and principle\-centered management approach to maximize restaurant\-operating results, to fulfill the Mission \& Promise. Effective performance for the General Manager is a balance of combined results utilizing Gold Standard measurements. **Duties \& Responsibilities:** * Empowers and allows restaurant associates to make decisions and resolve customer concerns in a way that fully satisfies our customer. * Ensures each new associate receives the proper on\-boarding and training and understands their role in fulfilling the Mission \& Promise. * Models performance standards (primary responsibility is to direct and coach, secondar...

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