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Inside Sales Representative – SSD Aftermarket

Agilent Technologies • Columbia, SC, US • published 2026-10-09 03:03:30.795836

Description

**Job Description** ------------------- Agilent is looking for a motivated **Inside Sales Representative** to join our **Service \& Support Division (SSD) team**. In this role, you will sell Agilent's service solutions to customers through phone, email, and other digital channels. You will focus on both growing service sales and managing service contract renewals within your assigned territory. Working closely with Account Managers, Field Service teams, and Contract Administration, you will help customers maintain their instruments while driving business growth. **Key Responsibilities** *Service Sales* * Sell Agilent's CrossLab service offerings to new and existing customers. * Identify, qualify, and develop sales opportunities. * Manage your sales pipeline and provide accurate forecasts. * Identify upsell and cross\-sell opportunities. * Convert time\-and\-material customers into service contract customers. * Partner with internal teams to grow territory revenue. *Contract Renewals* * Own the full service contract renewal process. * Manage upcoming renewals and engage customers before contracts expire. * Prepare and update renewal quotes. * Help retain customers and minimize contr...

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