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IT Service Desk Support Specialist

SDA Solutions LLC • Quantico, VA, US • published 2026-10-09 21:03:20.014409

Description

IT Service Desk Support Specialist – Secret Clearance **Location:** Quantico, VA – Onsite **Employment Type:** Full\-Time **Salary:** Starting at $48,000 annually **Clearance:** Active Secret Required **Certification:** CompTIA Security\+ Required Position Overview SDA Solutions LLC is seeking a dependable and customer\-focused IT Service Desk Support Specialist to provide technical assistance in Quantico, Virginia. This position supports a large enterprise IT environment, assisting end users located throughout the United States and internationally. The selected candidate will serve as an initial point of contact for technical support requests, troubleshoot common IT issues, and ensure incidents and service requests are accurately documented, resolved, or escalated. We are looking for an individual who enjoys problem\-solving, communicates effectively, and can manage multiple technical requests while providing responsive, professional customer service. **Candidates must possess an active Secret security clearance and CompTIA Security\+ certification to be considered.** Key Responsibilities * Respond to incoming technical support requests and serve as an initial point of contact for...

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