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Operations Manager, HVAC

Zimmer Biomet • Cincinnati, OH, US • published 2026-10-01 15:58:16.273167

Description

Overview: At Zimmer Heating \& Cooling, we take pride in delivering exceptional comfort solutions backed by outstanding customer service, trusted expertise, and a team\-first culture. As we continue to grow throughout the Greater Cincinnati market, we're looking for a high\-energy, results\-driven Operations Manager, HVAC Install to lead our installation department and help take our operation to the next level. *This role is ideal for a hands\-on leader who enjoys developing people, improving processes, driving operational performance, and creating an exceptional experience for both customers and employees. If you're passionate about building high\-performing teams, solving problems, and making a meaningful impact, we'd love to talk with you.* **What You'll Do** ------------------ * Lead, coach, and develop a team of residential HVAC installation technicians, field supervisors, and support staff * Drive performance across key metrics including installation revenue, gross margin, productivity, callback reduction, safety, and customer satisfaction * Conduct ride\-alongs, field observations, and coaching sessions to support technician development and quality standards * Partner with s...

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