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Prescriber Medical Administrative Assistant (PMAA)

Transformations Care Network • Sudbury, MA, US • published 2026-10-10 09:03:13.285038

Description

At **Northeast Health Services**, a member of Transformations Care Network (TCN), we are committed to improving access to the highest\-quality mental health care in our local communities. As a **Prescriber Medical Administrative Assistant (Medical Assistant)**, you'll be an essential part of our clinical support team. **Position Summary:** Provide exceptional customer service to make sure the highest quality work standards are achieved and maintained according to practice policies and procedures. Handles customer calls by answering questions, finding solutions to issues, scheduling, answering concerns or complaints and providing important information. Must possess superior customer service skills and professionalism, ability to multi\-task, be conscientious and compassionate to clients and staff. Must be highly motivated while working as part of a cohesive team in a fast\-paced environment. Expected to protect sensitive information, comply with HIPAA at all times, and be able to maintain composure and professionalism during stressful situations. **Key Responsibilities:** * Answer phone calls in a professional manner and respond to voicemails in a timely manner and utilize other tec...

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