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Account Manager, Enterprise Customer Success

Sage Freight • Franklin, TN, US • published 2026-09-30 01:58:36.324931

Description

**About the Role** ------------------ Sage Freight is seeking a relationship\-focused and analytical professional to join our Enterprise Customer Success team. In this role, you will own and manage customer accounts with a focus on relationship building, profitability, and growth. You will act as the main point of contact for assigned customers, driving account development through strong communication, board awareness, and market expertise, especially by identifying ad hoc and transactional opportunities to improve yield. The ideal candidate understands the freight market, communicates effectively with customers and internal teams, and uses data to identify opportunities to strengthen service, improve pricing strategies, and grow customer accounts. **What You’ll Do** ------------------ ### **Spot \& Ad Hoc Rating** * Manage spot and ad hoc pricing requests for assigned customer accounts. * Identify ad hoc and transactional opportunities to improve yield and account profitability. * Analyze current freight market conditions, lane characteristics, capacity, and historical pricing to develop competitive rates * Respond to pricing opportunities accurately and within required timeframes...

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