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Director of Operations

Quad Cities MetroLink • Rock Island, IL, US • published 2026-10-19 12:32:44.050490

Description

**Lead the Future of Transit Operations at MetroLINK!** MetroLINK is hiring a Director of Operations for a key management role overseeing the people and performance behind public transportation in the Quad Cities. **If you're an experienced leader who can motivate teams, solve problems and advance operational and service excellence, we'd like to hear from you.** **Join a nationally recognized organization with a starting salary of $80,000–$110,967, excellent benefits and a strong retirement package including an IMRF pension and 457 plan.** **In this role, you will:** * Lead daily transit operations and service delivery * Develop and coach Operations supervisors and staff * Establish goals, performance expectations, and work standards * Drive process improvements and operational excellence * Promote safety, accountability, and compliance * Use data to improve performance and service * Partner with leadership and HR on staffing, employee relations, labor relations, and organizational priorities **What we're looking for:** Bachelor's degree in Business Administration, Management, Transportation, or related field **and 5 years of fleet operations experience, including 2 years in a supe...

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