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Wound Care Process Customer Service Representative (WFH)

Rotech Healthcare Inc. • Menomonee Falls, WI, US • published 2026-10-08 09:03:35.774865

Description

**Join a Leader in Home Healthcare** At **Rotech Healthcare Inc**., we’re more than a medical equipment provider—we’re a trusted partner in patient care. As a national leader in ventilators, oxygen therapy, sleep apnea treatment, wound care, diabetic solutions, and other home medical equipment, we empower patients to manage their health from the comfort of home. With hundreds of locations across 45 states, our team delivers high\-quality products, exceptional service, and compassionate support that helps patients live more comfortably, independently, and actively. Whether you're a clinician, technician, or healthcare administrator, your work at Rotech directly improves lives. Explore more about our mission and services at Rotech.com. **Job Summary** We are seeking a dedicated **Process** **Customer Service Representative** to join our team. In this position, you will provide support to the customers of the Support Center (patients, referral sources and employees) by performing tasks related to patient care and third party reimbursement. Primarily responsible for new order intake to encompass accuracy with clinical, billing and care related information and processing. First line of ...

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