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Hotel Night Auditor

DoubleTree by Hilton • Gilbert, AZ, US • published 2026-10-23 02:05:07.144339

Description

**Job Overview** Join our dynamic hospitality team as a Hotel Night Auditor, where your energetic and detail\-oriented approach will ensure seamless overnight operations and exceptional guest experiences. In this vital role, you will oversee the night shift at the front desk, manage guest accounts, handle reservations, and uphold the highest standards of customer service. Your proactive attitude and hospitality expertise will contribute to a welcoming environment that keeps guests satisfied and our property running smoothly through the night. **Duties** * Perform nightly audits of guest accounts, ensuring accuracy in billing and reservations using property management systems such as PEP or similar platforms. * Welcome guests arriving during the night shift with friendly, professional phone etiquette and front desk service, providing information and assistance as needed. * Handle all aspects of hotel operations during overnight hours, including check\-ins, check\-outs, and resolving guest inquiries promptly. * Monitor security systems, conduct safety inspections, and follow hotel emergency procedures to maintain a safe environment for guests and staff. * Manage multi\-line phone sys...

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