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Digital Marketing Manager

Social Era Media • Long Beach, CA, US • published 2026-10-10 09:03:13.243776

Description

**Company:** Social ERA Media **Job Type:** Full\-Time Social ERA Media is a growing digital marketing agency specializing in social media marketing, video production, paid advertising, and lead generation for home service and construction companies. We're looking for a highly organized and proactive **Client Success Representative** to manage client relationships, coordinate projects, and ensure our clients receive an exceptional experience. Responsibilities * Serve as the primary point of contact for assigned clients. * Maintain consistent communication through calls, texts, and emails. * Provide clients with updates on projects, campaigns, and deliverables. * Coordinate with video editors, media buyers, developers, and internal team members. * Manage project timelines, deadlines, and task assignments. * Oversee client onboarding and collect necessary account access and materials. * Schedule video shoots, client meetings, and campaign launches. * Follow up with team members to ensure projects are completed on time. * Address client questions, concerns, and requests professionally. * Monitor client satisfaction and help improve retention. * Keep project management systems and clie...

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