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General Manager

Great Wolf Lodge • Sandusky, OH, US • published 2026-10-17 08:22:26.642471

Description

Pay: $180000 per year \- $180000 per year At Great Wolf, the **General Manager** is responsible for all aspects of operations at the lodge. The GM is an ambassador for the Great Wolf Brand who also provides leadership and strategic planning to all departments in support of our service culture, maximized operations and guest satisfaction. **Essential Duties \& Responsibilities** * Works with Directors to develop financial strategies by estimating, forecasting, ensuring each department is staffed appropriately for any revised forecast, and anticipating requirements, trends, and variances; aligning monetary resources; developing action plans; measuring and analyzing results; initiating corrective actions; minimizing the impact of variances * Leads all Lodge Directors to accomplish objectives through on\-going coaching and mentoring * Communicates job expectations; plans, monitors, appraises, and reviews and takes any corrective actions on the job contributions for all departments * Champion for guest satisfaction and works with department leadership to investigate and resolve any issues with patrons and/or staff * Ensures departments adequately enforce all policies, procedures and Tra...

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