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Operator/Customer Service Specialist

Meridian Healthcare • Gainesville, FL, US • published 2026-10-08 21:03:19.956063

Description

**Join Meridian Healthcare as an Operator/Customer Service Specialist** ----------------------------------------------------------------------- **Location:** Gainesville, FL **Pay:** $16\.87/Hour \| Non\-Exempt ### **Make a Difference with Every Call** Meridian Healthcare is seeking a compassionate, professional, and customer\-focused **Operator/Customer Service Specialist** to serve as the first point of contact for individuals seeking behavioral health services. In this vital role, you will help connect clients to care, assist with appointment coordination, provide administrative support, and contribute to a welcoming and efficient clinical environment. ### **What You'll Do** * Answer and direct incoming calls through the telephone console. * Assist clients with inquiries, appointment scheduling, and appointment changes. * Coordinate with Program Managers to secure urgent appointments for clients needing medication management or follow\-up services. * Provide exceptional customer service to both telephone and in\-person visitors. * Verify insurance eligibility and obtain authorizations when required. * Maintain accounts receivable records, deposits, petty cash, and related docume...

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