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Patient Service Specialist

Atrium Health • Charlotte, NC, US • published 2026-10-10 09:03:13.276490

Description

**Department:** 13567 Enterprise Revenue Cycle \- National Service Line : Oncology: Arrival **Status:** Full time **Benefits Eligible:** Yes **Hou****rs Per Week:** 40 **Schedule Details/Additional Information:** M\-F First shift, 40hrs per week **Pay Range:** $19\.80 \- $29\.70 Essential Functions * Exemplify caring and compassionate customer service to create an excellent patient experience * Provide exemplary interpersonal skills and ability to interact with patients and families in a wide variety of sensitive situations * Demonstrates critical thinking skills and decisive judgment in an often\-hectic environment and possess the ability to work cohesively on a team and independently with minimal supervision * Manages patient registration, insurance verification, scheduling, collection and cash receipting, arrival and/or departure desk activities according to standards and guidelines ensuring accuracy and an outstanding patient experience * Encourages patient utilization of front\-end technology during the registration process * Enters and maintains confidential and accurate patient information including patient insurance, billing, and payment information throughout patient encou...

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