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Remote Client Support Specialist (Legal Services)

ALERT COMMUNICATIONS • Tucson, AZ, US • published 2026-10-18 14:19:40.874918

Description

**Remote Client Support Specialist (Legal Services)** **Location:** Remote (Arizona Resident Only, excluding Flagstaff) **Job Type:** Full\-Time I **Pay Rate:** $16/hour **About Alert Communications** With over 40 years of industry experience, Alert Communications powers client communication in the legal, healthcare, and home service sectors. We support more than 3,000 clients across North America as a trusted, people\-powered extension of their business. Operating 24/7/365, our dedicated team handles incoming leads, client onboarding, and critical legal intake solutions tailored specifically to help law practices thrive. We combine cutting\-edge technology with empathetic, high\-touch human interaction to ensure every caller receives exceptional service. **Position Summary** In this role, you will service as the primary, critical point of contact for individuals reaching out to our partner law firms, often during stressful or life\-changing situations. You will deliver compassionate customer service, evaluate, and guide prospective clients through a smooth, professional onboarding process from their very first interaction. **Key Responsibilities and Duties:** * First Contact and I...

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