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Customer Service Specialist
None • Olean, NY, US • published 2026-11-08 07:00:09.752860
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We're seeking an experienced customer service professional to manage customer orders, coordinate supply chain activities, and serve as a key link between customers, production, and logistics teams. This is a hands\-on role for someone who enjoys problem\-solving, organization, and building strong customer relationships. ### **Key Responsibilities** * Manage customer orders from purchase order through shipment using our ERP system. * Respond to customer inquiries, provide order status updates, and resolve issues quickly. * Coordinate with production, warehousing, shipping, and quality teams to ensure on\-time delivery. * Prepare customer quotations and maintain pricing, inventory, and customer records. * Support as cross trained backup inventory planning, warehouse replenishment, and supply chain logistics. ### **Qualifications** * Associate degree or 5\+ years of experience in customer service, order management, logistics, or a related office environment. * Experience with order entry and customer support. * Strong organizational, communication, and problem\-solving skills. * Proficiency with Excel, Word, and ERP systems. * Positive, professional demeanor with a talent for building...
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