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Night Auditor

Americinn • Madison, WI, US • published 2026-10-23 14:05:16.865301

Description

**Overview** We are seeking a dedicated and detail\-oriented Night Auditor to join our hospitality team. The Night Auditor plays a vital role in ensuring the smooth overnight operation of the hotel, handling guest accounts, providing exceptional customer service, and maintaining property security. This position requires a combination of administrative skills, problem\-solving abilities, and a commitment to guest satisfaction. Additionally, the Night Auditor will assist with breakfast preparation to support morning operations. **Duties** * Conduct nightly audits of guest accounts and financial transactions using property management systems (PMS) to ensure accuracy and completeness. * Address customer service issues promptly and professionally, providing solutions to guest inquiries or concerns during overnight hours. * Communicate effectively via phone with guests, staff, or vendors as needed to coordinate services or resolve issues. * Manage hotel emergency procedures efficiently, ensuring safety and compliance during all situations. * Assist with breakfast preparation to support the morning team and ensure a welcoming start for guests. * Maintain security of the property by monito...

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