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DME Repair Service Specialist
Cook Medical Supply • Morton, MS, US • published 2026-10-23 02:05:07.152572
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Description: We are seeking an organized, detail\-oriented, and empathetic Durable Medical Equipment (DME) Repair Service Specialist to support the administrative coordination and daily operations of our DME repair services team. This individual will help ensure repair requests, documentation, and service activities are handled accurately, efficiently, and with a strong focus on patient/customer service. In this role, you will act as the primary bridge between patients, insurance providers, technical teams, and vendors. You will handle everything from initial patient intake and insurance verification to sourcing parts quotes and managing service paperwork, ensuring patients receive timely and accurate equipment repairs. **Responsibilities:** * **Patient \& Customer Communication:** Serve as the primary point of contact for patients and caregivers regarding equipment repair status, timelines, and financial responsibilities. * **Insurance Verification \& Authorization:** Review patient insurance policies, submit authorization requests, and verify coverage specific to DME repairs and parts replacement. * **Data Entry \& Documentation:** Accurately enter and update patient records, equ...
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