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Customer Service Account Manager

Resource Label Group • Nixa, MO, US • published 2026-10-03 03:13:59.942588

Description

As a Customer Service Account Manager, you are responsible for managing complex customer accounts and ensuring consistent execution across customer service, production, scheduling, prepress, quality, and sales functions. This is a critical Customer Service role designed for experienced, highly capable team members who manage high\-touch accounts requiring elevated operational coordination and customer support. You serve as the primary point of contact for assigned customers, ensuring orders, timelines, specifications, and customer expectations are executed accurately and efficiently. This role plays a key part in protecting customer satisfaction, supporting operational execution, and driving consistency across the customer experience. The Account Manager supports a broad range of print and packaging solutions including flexographic, digital, RFID, offset, and lithographic technologies. This position reports directly to the Manager, Customer Service. **Key Responsibilities:** Customer Account Management * Build and maintain strong relationships with assigned customer accounts * Serve as the primary customer contact for order execution, issue resolution, and day\-to\-day communicatio...

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