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IT Service Desk Specialist III

None • Quantico, VA, US • published 2026-10-18 14:19:40.878375

Description

**Who We Are** Lawelawe is a Native Hawaiian Owned Small Disadvantaged Business (NHO SDB) that specializes in providing a range of services to federal government clients, including program management, digital solutions, human capital and training. Lawelawe leverages our NHO status to secure federal contracts that not only drive business success but also support our overall mission to uplift economically disadvantaged Native Hawaiian families and preserve the Native Hawaiian heritage. **You Are** The IT Service Desk Specialist III will provide technical assistance, support, and advice to end users for hardware, software, and systems via phone, email, or chat. Responsible for resolving moderate to highly complex technical issues. This position is located at the Naval Health Clinic in Quantico, VA. **Key Responsibilities** * Answer questions, analyze problems, and provide technical assistance to end users for hardware, software, and systems. * Resolve computer software and hardware problems for users. * Serve as a contact point for users experiencing issues with computer software, hardware, and operating systems. * Provide resolutions for low to moderate technical issues. * Acts as th...

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