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Medical Front Desk Administrator – Optometry

Nova Eye Care • Asheboro, NC, US • published 2026-11-13 18:59:17.333834

Description

**Full\-time \| No weekends** **Great Patient Care Starts With You \>\>\> Join Our Front Desk Team.** Nova Eye Care, an independent optometry practice led by Dr. James Kernodle, is hiring an experienced healthcare front desk administrator. If you can make patients feel welcome while keeping appointments, insurance details, and payments organized, your skills will be valued here. **What you’ll do:** * Welcome patients and manage check\-in and checkout. * Answer phones and schedule appointments to keep the doctor’s day running smoothly. * Confidently use our EHR and recall/reminder systems. * Schedule and reschedule appointments thoughtfully, helping maintain a productive doctor’s schedule. * Confirm patient information and keep records accurate and complete. * Follow up on appointment openings, cancellations, and patients who need to return for care. * Verify insurance eligibility and benefits before appointments, resolve coverage questions, and explain patients’ financial responsibilities. * Accurately collect copays and balances and maintain patient records. * Coordinate with our clinical and optical teams throughout the patient visit. **What you bring:** * Healthcare front desk e...

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