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Assistant Hotel General Manager

Comfort Inn by Choice Hotels • Crystal Lake, IL, US • published 2026-10-23 02:05:07.200525

Description

**Overview** As an Assistant Hotel General Manager, you’ll help lead daily hotel operations and create a welcoming, reliable experience for guests and employees. You’ll partner with the general manager to coordinate guest services, support hotel teams, and keep service standards and financial operations on track. Your impact: By helping teams resolve guest needs promptly and consistently, you support a smoother stay for guests and stronger day\-to\-day operations. **Duties** * Oversee daily hotel operations, including guest relations, front desk service, and hospitality reservation systems. * Supervise and manage hospitality teams; communicate priorities clearly and support consistent hotel guest service standards. * Assist with revenue management, budgeting, and financial management, including monitoring hospitality operations budgets. * Support human resources activities, such as scheduling, onboarding, and employee performance processes. * Use property management systems (PMS) and multi\-line phone systems; model professional phone etiquette and customer service. **Requirements** * Hotel experience, hospitality management knowledge, and supervising experience are essential. * De...

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