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General Manager #5100

FiveStar, LLC • Lebanon, KY, US • published 2026-10-19 18:32:16.145531

Description

**General Summary:** General Managers are responsible for the overall operations the store they are assigned to, including but not limited to accounting, marketing, customer service, human resources, and food service. They manage, assist, and direct store team in their duties as required by company policy and procedures. **Essential Job Duties:** * Proficient in customer service, management, and food service responsibilities and is hands\-on in daily operations. * Partners with FiveStar team to provide customers with service as outlined by the company’s policies and procedures. * Ensures timely and thorough training of store team. * Effectively addresses issues at store level to assure long\-term problem resolution. * Educates store team and follows up on policies and communications. * Merchandising and ensuring adequate inventory levels (evaluate displays, pricing, promotional signage, out of stocks). * Practices and promotes the FiveStar treatment (friendly atmosphere, customer’s needs met, suggestive selling). * Ensures inventory control methods are in place, equipment is in good condition, adequate staffing, following labor budget, completing accounting and paperwork tasks time...

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