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Customer Service Order Entry Specialist

National Flooring Equipment Inc. • Brooklyn Park, MN, US • published 2026-11-13 00:59:52.776708

Description

Are you organized, customer\-focused, and great at keeping things running smoothly? We’re looking for a **Customer Service \& Order Entry Specialist** to join our growing manufacturing team! In this role, you’ll be a key connection between our customers, sales team, and internal departments—ensuring orders are processed accurately, questions are answered promptly, and customers receive exceptional service. If you enjoy problem\-solving, working with people, and being part of a collaborative team, we’d love to hear from you! ### **What You’ll Do** * Accurately enter and process customer orders in our ERP/CRM system. * Respond to customer inquiries regarding orders, pricing, product availability, and delivery schedules. * Coordinate with Sales, Production, Inventory, and Shipping to ensure timely order fulfillment. * Monitor order status and proactively communicate updates to customers. * Resolve order discrepancies, customer concerns, and delivery issues professionally. * Maintain accurate customer records, order details, and transaction documentation. * Support the sales team and contribute to a positive customer experience. ### **What We’re Looking For** * High school diploma or e...

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