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Director, Account Management

Grace Hill • Remote, US • published 2026-10-03 03:13:59.938843

Description

Director, Account Management **Careers at Grace Hill** **Department** Sales **Reports To** VP of Sales **Location** Remote (US\-based) **Employment Type** Full\-Time **About The Role** Grace Hill is building a new Account Management function, and we're looking for an Enterprise Director to lead the change. This is a builder's role: there is a thin existing playbook, team structure, or operating cadence to inherit; you'll partner with the VP of Sales to refine it. You'll own retention and drive expansion across our customer base, with a particular focus on our largest Enterprise accounts, and you'll be the executive\-level relationship owner who ensures our most strategic customers see continued value from the Grace Hill suite. This is a highly operational, front line hands\-on leadership role. You'll spend time in the business in the data, in customer conversations, in the details of deal structure. You will have an opportunity to influence how Account Management functions at Grace HIll. **Key Responsibilities** * Partner with VP Sales to Build the Account Management function: define the team's charter, structure, playbooks, and operating cadence, and stand up the metrics and proce...

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