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Patient Services Specialist Resource Team

Advocate Aurora Health • Charlotte, NC, US • published 2026-10-08 09:03:35.763957

Description

Will Float to work in the Southern region (Monroe, Pineville, Rock Hill, Indian Land, Steele Creek area and Central Region. Essential Functions * Greets and registers patients. * Verifies insurance/demographics. * Checks patients in and out and makes appointments as indicated. * Collects co\-pays and patient payments. * Answers phones. Answers basic patient billing questions and/or directs to PBO/UBO. * Monitors and resolves registration errors. * Completes referrals and authorizations as needed. * Assists with some financial counseling duties as needed. Completes charge entry in a timely manner, as needed. * **Physical Requirements** Must be able to sit for long periods of time and work in a fast\-paced office environment. Should be able to bend and lift up to 10 lbs. **Education, Experience and Certifications** High School Diploma or GED required. Computer experience required. Customer Service experience required. Experience with Medical Records Software preferred, Front desk practice experience preferred.

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