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Resort Services Specialist

Pleasant Mountain • Bridgton, ME, US • published 2026-10-05 07:41:26.931318

Description

Overview: Pleasant Mountain is seeking Resort Service Specialists who are known for their exceptional problem\-solving abilities and dedication to providing top\-level customer service. Resort Service Specialists are responsible for selling and fulfilling all lift tickets and pass products. They also act as an information source for all of our guests. You are THE point of contact for our guests and other departments for information on lift tickets, season passes, lift openings and closures, restaurants, shopping, activities and special events on and off the mountain. Excellent guest service, basic computer skills, flexibility, and the ability to learn quickly and work independently are all a must. Responsibilities: * Assist guests with their season passes, day tickets, and multi\-day lift tickets in a fast\-paced office environment. Understand and learn the criteria for all the lift access products for Pleasant Mountain and New England Season Passes. Be accountable for sales each day and able to balance all products sold against receipts. Provide knowledgeable support on Pleasant Mountain, including rentals, mountain terrain, area services, activities, restaurants, and events. Quic...

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