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General Manager

Norman's tavern • Miami, FL, US • published 2026-10-19 06:32:14.669044

Description

**Job Description:** The General Manager is responsible for overseeing all aspects of restaurant and tavern operations, leading staff, and ensuring an excellent guest experience. This role involves managing daily service, supervising food and beverage teams, monitoring financial performance, controlling operating costs, and maintaining high standards of hospitality, cleanliness, and safety. The ideal candidate has strong leadership skills and experience managing a busy restaurant or tavern. **Key Responsibilities:** * Oversee daily restaurant and tavern operations to ensure smooth service. * Lead, supervise, and motivate kitchen, bar, and front\-of\-house teams. * Recruit, train, and develop employees and supervisory staff. * Prepare staff schedules and coordinate shift coverage. * Maintain high standards of food quality, beverage service, and guest satisfaction. * Handle customer feedback, complaints, and service issues professionally. * Monitor sales performance, budgets, labor costs, and operating expenses. * Manage food and beverage inventory, purchasing, and supplier relationships. * Implement strategies to reduce waste and improve cost efficiency. * Oversee POS operations, ca...

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