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Customer Service Specialist

Envirotainer • Irving, TX, US • published 2026-10-13 20:20:26.606965

Description

**Overview** Envirotainer transports life\-saving pharmaceuticals around the world with innovative temperature\-controlled solutions. With 40 years leading the industry, the world's largest pharmaceutical companies trust us to deliver. We offer the widest choice of cold chain solutions with a range of shipment monitoring services, all backed by our extensive global network to get your product to where it needs to be, precisely when it needs to be there. Being the first point of contact the Customer Service Specialist acts as the liaison between our company, customers and partners by providing product and services information and resolve any problems that our clients might face. While providing the highest level of customer service, keeping customer satisfaction at the core of every decision and behavior, Customer Service Specialists manage orders, incoming calls and e\-mails to resolve tier 1 requests in a timely manner. **Duties** * Serves as the first point of contact for all our customers and consistently deliver professional support and service. * Manage incoming orders, calls and e\-mails, including making changes to orders. * Manage all incoming cases, prioritize importance a...

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