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Hotel Night Auditor

America's Best Value Inn • Racine, WI, US • published 2026-10-23 14:05:16.863110

Description

**Job Overview** As a Hotel Night Auditor, you’ll keep overnight operations running smoothly while creating a welcoming experience for guests. You’ll balance front desk service with night audit tasks, review daily transactions, and prepare accurate records for the next shift. Your impact: By resolving guest needs and completing a reliable audit, you help guests feel supported and give daytime teams a clear start. **Duties** * Welcome guests, manage check\-ins and checkouts, and respond to requests through attentive guest services and guest relations. * Complete the night audit, reconcile daily activity, review discrepancies, and prepare shift reports. * Use property management systems (PMS), hospitality reservation systems, and OPERA to update reservations and guest records. * Answer and route calls using multi\-line phone systems; communicate clearly with guests and colleagues. * Follow hotel emergency procedures and coordinate appropriate responses to overnight concerns. **Skills** * Essential: Customer service, front desk, phone communication, phone etiquette, client communication, and customer service problem\-solving skills. * Essential: Accuracy, organization, and the ability...

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