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Night Auditor
None • Poughkeepsie, NY, US • published 2026-10-16 20:20:29.730543
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As **Night Auditor**, you are the main resource for our guests during the overnight hours. You are responsible for maintaining overall hotel operations and reconciliation/posting of all revenues from the previous day. You are also accountable for check\-in, check\-out, kiosk operations, market sales and all other guest interactions. If you are friendly, personable, and like to work independently, this may be just the job for you! **RESPONSIBILITIES** * Ensure every guest is greeted and welcomed in a unique and personable way upon arrival. * Book guest hotel reservations. * Register guests to the hotel, verifying reservation, personal information and securing payment information. * Answer and route calls as appropriate; take guest messages with accuracy. * Promote the brand loyalty program and provide recognition and benefits to all present members. * Anticipate guests’ needs and respond timely, efficiently, appropriately and in a friendly manner. * Assist in resolving guest complaints regarding service and/or accommodations, whether handling on own, or elevating to managerial level. * Responsible for cash drawer contents and transactions during shift. * Maintain accurate records in...
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