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Electrical Engineering, Repair & Quality Operations Manager

Socomec, Inc. • Atlanta, GA, US • published 2026-10-01 15:58:16.291636

Description

**Socomec Group** (Socomec) is a global leader in electrical equipment engineering and manufacturing, specialized in low voltage energy performance. **Socomec North America** (NAM) is Socomec’s organization overseeing all operations in North America. **About This Role** The Repair and Quality Center Manager leads the North American Repair and Quality Center within the Expert Services organization. The role owns the return lifecycle from receipt through technical evaluation and final disposition, including repair, refurbishment, root cause analysis, return material authorization coordination, and controlled scrap. The manager ensures accurate documentation, traceability, and reporting of return status, test results, technical findings, disposition decisions, and corrective\-action progress. The manager develops the center as the primary North American resolution point for returned equipment and repairable components. The role converts return, repair, and parts\-usage data into actionable analysis; identifies recurring or epidemic failure patterns; and coordinates evidence\-based escalation with business\-line quality leaders, engineering, vendors, overseas factories, and service lea...

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