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Office Manager/Administrative Assistant

Southern Construction Industries, Inc. • Valrico, FL, US • published 2026-10-12 20:22:09.397673

Description

**Customer Service \& Office Manager** Southern Construction Industries, Inc. \| Valrico, FL \| Full Time, In Office **About Us** Southern Construction is a licensed general and roofing contractor serving the Tampa Bay area since 2015\. We operate three divisions: roofing, water/fire/mold restoration, and custom home builds. We’re growing, and we need an organized, customer focused person to run the front of our business and keep the office moving. **The Role** You’ll be the first voice our customers hear and the person who keeps jobs, paperwork, and schedules on track behind the scenes. This role works closely with our project managers, sales team, technicians, and ownership. Restoration customers are often calling on one of the worst days of their lives, so patience and a calm, caring tone matter as much as organization. **Responsibilities** *Customer Service* * Answer and return calls, emails, and web leads promptly and professionally, including emergency restoration calls * Schedule inspections, estimates, and service appointments and confirm them with customers * Keep customers updated on job status, scheduling, and next steps from first call to final payment * Follow up after...

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