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Hotel Night Auditor

Mainstay/Sleep Inn and Suites Harrisburg Airport - Hershey South • Middletown, PA, US • published 2026-10-23 02:05:07.144945

Description

**Job Summary** Join our dynamic hospitality team as a Hotel Night Auditor, where your energetic and detail\-oriented approach will ensure seamless overnight operations and exceptional guest experiences. In this vital role, you will oversee the night shift, manage front desk activities, handle guest inquiries, and perform financial audits to maintain the integrity of our property management systems. Your hospitality expertise will help create a welcoming environment for guests while ensuring safety and operational excellence during nighttime hours. **Duties** * Welcome and assist guests during the overnight shift, providing outstanding customer service with professionalism and warmth * Conduct nightly audits of guest accounts, ensuring accuracy in billing and reservations using property management systems such as Choice Advantage or similar platforms * Manage front desk operations including check\-ins, check\-outs, and handling guest requests via multi\-line phone systems and in person * Monitor hotel security by performing CCTV surveillance, conducting safety inspections, and following hotel emergency procedures to ensure guest and staff safety * Respond promptly to guest concerns...

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