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Principal Machine Learning Engineer
ServiceNow • Santa Clara, CA, US • published 2026-10-23 02:05:07.107351
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**Company Description** It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI\-native culture where technology and talent are unstoppable together. And we're just getting started. Join us to put AI to work for people. **Job Description** In this role you will play a key role in defining and building the cloud\-native infrastructure that powers ServiceNow's next generation of Agentic AI and conversational experiences. As a Principal Engineer, you will drive architecture and technical strategy across multiple engineering organizations while remaining deeply hands\-on in solving complex platform and scalability challenges. * Lead the technical direction, architecture, and evolution of cloud\-native platform services supporting Agentic ...
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