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General Manager - Pest Control

Ecoshield Pest Solutions • Shorewood, IL, US • published 2026-10-08 09:03:35.821505

Description

501 Earl Road Chicago, Illinois 60404 **General Manager** **Position Summary** The General Manager is responsible for overall branch leadership, ensuring strong operational performance, financial accountability, regulatory compliance, and delivery of exceptional customer service. This role develops and supports employees, drives branch profitability, manages customer and employee escalations, and ensures alignment with company goals, policies, and standards. **Responsibilities** * Oversee daily branch operations and performance, ensuring alignment with business goals, sales targets, revenue budgets, and KPIs, while fostering a high\-performance, inclusive, and accountable work environment. * Grow, train, and develop management and staff, ensuring all employees are well\-versed in safety protocols, company policies, and procedures, with training records properly maintained. * Ensure branch compliance with local, state, and industry regulations, including licensing requirements, safety standards, and business laws. * Manage customer escalations, employee relations matters, and operational challenges, ensuring timely resolution while maintaining high service standards and customer sat...

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