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Import Operations Manager

Leschaco Inc • Jersey City, NJ, US • published 2026-09-26 09:51:26.231539

Description

Description: Leading Freight Forwarder / NVOCC/ Customs House Broker/ Tank Container Operator, with locations in 24 countries and over 3000 employees strong, is seeking a highly motivated and organized individual to fill the position of Import Operations Manager in our Jersey City, NJ Office. The ideal candidate is a strong leader with freight forwarding and customs processing experience who thrives in a fast\-paced environment and is committed to operational excellence and customer satisfaction **What You’ll Do:** * Oversee daily U.S. import operations across Ocean, Air, and Ground, ensuring timely and accurate shipment processing. * Manage U.S. Customs Brokerage activities and ensure compliance with CBP, FDA, USDA, EPA, DOT, C\-TPAT, ISF, ACE, and other applicable regulations. * Lead, coach, and develop import operations and brokerage teams, including workload planning, performance management, and training. * Coordinate with overseas offices, agents, carriers, vendors, and customers to ensure smooth cargo movement and high service levels. * Resolve escalated operational issues, delays, exceptions, and claims while maintaining strong customer relationships. * Monitor KPIs, SLAs, a...

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