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Business Services Specialist II, Manheim

Cox Automotive • Tolleson, AZ, US • published 2026-10-09 21:03:20.018291

Description

Are you ready to become the backbone of our retail operations? As a Business Services Specialist II, you'll be the go\-to expert for ensuring compliance with service level agreements and contractual obligations. **What You'll Do:** * **Arbitration Management:** Oversee daily arbitration lists for Phoenix and Tucson, ensuring smooth operations. * **Inspection Coordination:** Enter inspections in VCF, update Salesforce notes, and manage dealership send\-outs. * **Email Handling:** Respond to arbitration emails from various auctions, coordinating inspections, estimates, and rechecks. * **Process Improvement:** Develop and implement changes to enhance efficiency and transparency. * **Collaboration:** Work with reporting to facilitate cooperation across all recon shops (Mech, Body, Cert, etc.). * **Customer Service:** Address inquiries and resolve issues, providing accurate and friendly service. * **Data Entry:** Perform data entry in AS 400 and other systems as needed. * **Account Management:** Maintain effective communications and ensure customer requirements are met. * **Inventory Management:** Maintain and communicate office inventory and ordering. * **Safety Excellence:** Support a...

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