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Customer Service Specialist I – FCP Custom & Bulk

Thermo Fisher Scientific • Tewksbury, MA, US • published 2026-09-30 13:58:50.894869

Description

**Work Schedule** Standard (Mon\-Fri)**Environmental Conditions** Office**Job Description** As a Customer Service Specialist within the FCP Custom \& Bulk (C\&B) business, you will play an important role in delivering an excellent customer experience from initial quotation through to order fulfilment. Working within a fast\-paced, commercially focused global business, you will partner closely with customers, Commercial teams and multiple internal functions to manage complex custom and bulk chemical requirements. Through the support we provide, you will help our customers contribute to a healthier, cleaner and safer world. The role requires strong ownership, communication and problem\-solving skills, with the ability to proactively manage customer expectations, build strong relationships and support opportunities throughout the quotation and order lifecycle. As the C\&B organisation continues to evolve, there will also be opportunities to develop broader commercial and sales enablement capabilities, supporting closer collaboration between Customer Service and Commercial teams and contributing to future business growth. **DESCRIPTION** --------------- Essential Job Functions and Acco...

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