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Assistant General Manager and Certified Training Lead

Swig Drinks • Lafayette, LA, US • published 2026-10-18 02:18:12.234804

Description

At Swig, we’re all about fun, energy, and giving our customers an unforgettable experience. You’ll wear many hats, but your top priority is creating happy moments in every cup. Whether you're perfecting a drink, greeting customers with a smile, or keeping things clean, you’ll be part of a team that treats every customer like family. This development program is designed to prepare you for both the **Assistant General Manager (AGM)** and **Certified Training Lead (CTL)** roles. Throughout your training, you'll learn the responsibilities of each position while continuing to grow as a leader. You'll work closely with your General Manager to build the skills needed to support daily operations, develop Team Members, and help your store succeed. What You'll Be Learning as an Assistant General Manager (AGM) As an AGM, you'll learn how to help lead the day\-to\-day operations of the store while supporting the General Manager in creating a positive, efficient environment for both the team and our customers. **Responsibilities include:** * Supporting daily store operations and ensuring smooth shifts * Coaching and developing Team Members and Shift Leads * Monitoring store metrics, including s...

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