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Night Auditor/Front Desk (M-W 11pm-7am)

Choice Hotels • Claremore, OK, US • published 2026-10-15 02:18:08.113324

Description

**Job Overview** Join our dynamic hospitality team as a Night Auditor/Front Desk Associate, working from Wednesday to Monday, 11:00 PM to 7:00 AM. In this vital role, you will be the first point of contact for our guests during overnight hours, ensuring seamless check\-ins and check\-outs, maintaining exceptional guest relations, and managing the hotel’s nightly operational reports. Your proactive approach will help uphold our standards of hospitality excellence while providing a safe, welcoming environment for all visitors. This position offers an exciting opportunity to develop your skills in hotel management, customer service, and operational procedures in a fast\-paced setting. **Responsibilities** * Greet guests warmly upon arrival and assist with check\-in and check\-out processes using property management systems. * Handle guest inquiries via phone and in person with professionalism, courtesy, and clear communication, demonstrating proper phone etiquette and customer service problem\-solving skills. * Conduct nightly audits of guest accounts, ensuring accuracy in billing and reservations. * Manage reservations efficiently, accommodating special requests and adjusting booking...

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