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Carrier Account Coordinator

Spot • Indianapolis, IN, US • published 2026-10-19 12:32:44.031279

Description

Today's logistics marketplace is an ever\-changing landscape where you can make your mark. Spot gives you the tools to tackle industry challenges for our partners. Here, initiative, drive, and teamwork form the basis for a rewarding, fast\-paced career. **About The Role:** The Carrier Account Coordinator is a specialized role and supports the operations of existing accounts by ensuring our freight and services arrive safely and on time, always meeting customer expectations. This role requires great communication skills, a service orientation, and a strong work ethic. Carrier Account Coordinators are responsible for executing internal operations, communicating with the carrier to meet our load match goals and service commitments with empathy and promptness. **Responsibilities:** * Execute on all day\-to\-day operations to ensure customer satisfaction, addressing carrier inquiries, and escalating or solving needed load resolution. * Ensure consistent operations by following established business processes. • Coordinate load management with internal Spot stakeholders, as dictated by customer needs; up to and including coordination with Spot teams in Carrier Services and Logistics. * An...

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