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Service Manager

HomeTeam Pest Defense • Wilmington, NC, US • published 2026-09-30 13:58:50.859525

Description

Overview: **At** **HomeTeam****, we put people first****.** **We make sure at** **HomeTeam****you have the tools, support, and training they need to deliver a delightful experience to every customer.** Our friendly, warm work environment means great work gets recognized and rewarded. If you take pride in going above and beyond to make a customer smile, you could be **HomeTeam’s** next all\-star player. **Apply in minutes from your mobile phone!** Responsibilities: **As a** **HomeTeam** **Service Manager, you can expect to:*** Ensure daily assigned revenue is completed * Maintain a high level of service quality * Standardize pest control technician service routes to improve route density * Schedule and review daily routes with technicians * Handle customer complaints; investigate and resolve customer service concerns * Assist technicians with field service requests and delinquent accounts * Order and maintain equipment, supplies and materials required for service work * Create a positive work environment * Attract and select high caliber employees, while maintaining qualified staff * Actively manage performance and motivate service staff * Follow and enforce work procedures, prepare...

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