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Night Auditor/Front Desk Clerk

Hilton • Ann Arbor, MI, US • published 2026-11-09 19:00:02.167901

Description

**Company Overview** At Hilton, we believe that work is more than just a job; it’s an opportunity to create memorable experiences for our guests. As the \#1 Hospitality Company ranked by Great Place to Work, we foster an award\-winning culture that empowers our team members to bring their whole selves to work and thrive in their careers. **Summary** We are seeking a Front Desk Agent to join our dynamic team at Hilton. Located in a vibrant environment, this role is essential in creating exceptional guest experiences and ensuring smooth operations at the front desk. Your contributions will be vital in upholding our commitment to hospitality excellence. **Responsibilities** * Greet and welcome guests upon arrival with a warm and friendly demeanor. * Manage check\-in and check\-out processes efficiently while ensuring accuracy. * Provide information about hotel services, amenities, and local attractions to enhance guest experiences. * Handle guest inquiries and resolve issues promptly to ensure satisfaction. * Maintain a clean and organized front desk area, adhering to Hilton’s standards. * Collaborate with other departments to fulfill guest requests and enhance service delivery. **Req...

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