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Customer Service Specialist

Duraflex International • Sparks, NV, US • published 2026-10-12 20:22:09.441954

Description

**About the Role** We're looking for a sharp, motivated Customer Service Specialist to be a key player in our office team. This is an in\-person role (no telecommuting) working Monday–Friday, 6:00am–2:00pm — hours that let you own your mornings and still have your afternoons free. You'll get hands\-on exposure to sophisticated manufacturing operations, work across departments, and build real expertise in a niche, high\-performance industry. If you love variety, enjoy juggling multiple priorities, and want to take ownership of your work rather than just punch a clock, this is the kind of role where initiative gets noticed. **What You'll Do** * Manage order data entry from start to finish * Prepare freight and shipping documentation for both domestic and international orders * Enter freight billing into our ERP system * Process line\-of\-credit documentation for dealers * Be the voice and face of customer service via phone and email * Prepare shipment documents and manage the full returns process * Run PQ calculations for orders * Keep our ERP pricing information accurate and current * Maintain detailed board and stand shipment logs · Communicate proactively with dealers on back orde...

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