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General Manager

Open Road Exchange • Salisbury, NC, US • published 2026-09-30 01:58:36.410448

Description

We are looking for an experienced **General Manager** to lead the day\-to\-day operations of our growing heavy collision repair and refinishing facility. We specialize in **RV, truck and trailer collision repair, body work and refinishing.** We are looking for a proven collision\-industry professional who can take ownership of the operation and help build a high\-performing team. The General Manager will be responsible for overseeing **all aspects of the business,** including: * Managing daily shop operations and production Hiring, training, supervising and terminating employees when necessary * Managing technicians, body technicians, painters, estimators and office personnel Writing and reviewing collision repair estimates * Working directly with insurance companies, adjusters and representatives Managing insurance claims from initial estimate through supplements and final payment * Parts sourcing, ordering and inventory management Scheduling jobs and maintaining efficient workflow * Monitoring repair quality and completion times Communicating with customers throughout the repair process * Handling customer service issues professionally Managing vendors and supplier relationships ...

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