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Sales Operations Manager

HL Uriman • Brea, CA, US • published 2026-10-23 02:05:07.195547

Description

Job Summary: The Sales Operations Manager handles integrating sales performance, KPIs, sales forecasts, sales incentives, and sales operation systems (OMS \& CRM), providing analyzed facts and insights so that management and sales teams can make decisions quickly. 1\. Sales Performance and Sales KPI Management * Analyze revenue, gross profit, and sales expenses against budget, forecast, prior year, and prior month, identifying the causes of variances by customer, channel, and product * Manage the reporting cycle of key sales KPIs such as growth rate, gross profit, new sales, customer retention, and pipeline conversion. * Prepare regular management review materials and present major performance gaps, risks, opportunities, and necessary actions. * Track the progress of sales organization KPIs and action items, ensuring accuracy and timeliness in reporting to Uriman Management and the Korea headquarters. 2\. Sales Forecast Management * Consolidate projected sales by sales channel and representative, estimate revenue and gross profit performance, and report the causes of variances from the business plan * Compare the forecast with actual orders, shipments, and recognized sales to analy...

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