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Hotel Night Auditor

Super 8 Motels • Monticello, NY, US • published 2026-10-23 20:05:56.711250

Description

**Job Overview** As a Hotel Night Auditor, you’ll keep overnight hotel operations running smoothly while delivering attentive guest service. You’ll balance daily financial records, review reservations and room activity, and prepare the property for the next day. Your work combines front desk responsibilities, night audit tasks, and clear communication with guests and colleagues. **Duties** * Complete the night audit by reconciling guest accounts, payments, and daily transactions; review reports for accuracy and flag discrepancies. * Welcome guests, manage check\-ins and check\-outs, update reservations in hospitality reservation systems or property management systems (PMS), and support front desk operations. * Respond to guest questions and concerns with customer service problem\-solving, professional phone etiquette, and clear client communication. * Follow hotel emergency procedures, document incidents, and coordinate with appropriate team members to support guest safety. * Your impact: Accurate audits and responsive guest services help guests enjoy a smooth stay and give daytime teams reliable records to start their shift. **Experience** * Required: Customer service, guest relat...

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